Newyddion

06/10/2026 00:00, I Mewn Club Notice Board /

Real progress, more to do: what you told us in the 2026 Members’ Survey

Diolch yn fawr/ thank you! In September, 446 of you (up from 396 last year) told us what’s working in athletics in Wales, what isn’t, and where we should focus next, giving us our clearest picture yet of how members feel.

The headlines: real progress

Our overall satisfaction score (Net Promoter Score) has risen from −16 in 2025 to +13 this year, a 29-point swing, with every region of Wales now in positive territory.

87% of members told us their membership is good value for money. Our workforce saw some of the biggest improvements: coaches and run leaders moved from −23 to +7, and officials from −8 to +9.

Clubs once again earned your warmest feedback, scoring +63, with 95% of you saying your club is welcoming and inclusive and 93% feeling a real sense of belonging. Our clubs, and the volunteers who run them, are the heart of the sport in Wales.

Where we need to do better

Explaining what we do. 40% of you don’t understand what Athletau Cymru/ Welsh Athletics does for members very well, or at all, and fewer than half knew about benefits you already have, such as partner discounts and your Power of 10 profile. That’s on us to fix, through clearer information by email and via your clubs.

Closer to home. Location and travel is a barrier for almost a third of athletes (32%), rising to 47% in North Wales. Satisfaction is lower in the North (+1) and West (+7) than in the South (+21) and East (+20). We need to consider the spread of our events, courses and presence across Wales, including Mid Wales.

Coaching, systems and time. Only 49% of coaches find our digital systems easy to use, and 55% say time is the biggest barrier to their development. You asked for simpler digital journeys, bite-size and flexible learning, and more chances to connect with other coaches.

Valuing our volunteers. 82% of officials feel appreciated and 94% of committee members feel valued by their club. But you want clearer progression, more recognition and practical tools, with 44% of committee members asking for templates and how-to guides.

Help shape what happens next

The survey tells us what matters to you. Now we want to understand why, and what you’d like us to do about it.  

With our current strategy ending this year, these results will shape the next Athletau Cymru/ Welsh Athletics strategy. Join us at our Regional Club Forums this autumn to hear more, add the context numbers alone can’t give us, and tell us what support you want from us:

• Monday 12 October – Halo Cwmbran Stadium, Cwmbran, 6.30–8.30pm
• Wednesday 14 October – Cardiff International Sports Campus, Cardiff, 6.30–8.30pm
• Tuesday 3 November – Wrexham Tennis and Padel Centre, Wrexham, 6.30–8.30pm
• Wednesday 4 November – Eirias Events Centre, Colwyn Bay, 6.30–8.30pm
• Monday 9 November – Canolfan Gwili Centre, Swansea, 6.30–8.30pm
• Tuesday 17 November – Online, 6.30–8.30pm
• Saturday 21 November – Hafan Yr Afon, Newtown, 12.30–2.30pm

Every forum is free, with refreshments at all in-person venues.

Find out more and book your place at a Regional Club Forum

Diolch yn fawr/ Thank you

This year’s progress belongs to the clubs, volunteers, coaches, officials and staff who have worked so hard. We’ll keep reporting back on what we do with your feedback, and we hope to see you at a forum.